Terms and Conditions fuji9 — The Complete Guide for All Platform Members

1 Acceptance of Terms

Access to and use of the fuji9 platform is fully subject to the Terms and Conditions set out in this document, along with all additional policies, guidelines, and rules published by fuji9 from time to time. These Terms and Conditions constitute the entire agreement between you and fuji9 regarding your use of our platform.

In the event of any discrepancy between the Bahasa Melayu version and any other translated version, the Bahasa Melayu version shall serve as the definitive reference. fuji9 reserves the right to update or modify these Terms and Conditions at any time without prior notice, and it is your responsibility to review this document periodically to ensure you remain informed of the latest applicable terms.

2 Account Registration

To fully use fuji9's services, you are required to register a valid account. During the registration process, you agree to:

• Providing truthful, accurate, current, and complete information as requested in the registration form.
• Maintaining and updating your account information to ensure it remains accurate and current.
• Keeping your account password confidential and not sharing account access with any other party.
• Notifying fuji9 immediately if you suspect any unauthorised use of your account.

Age Requirement: You must be at least 18 years of age at the time of registration. fuji9 reserves the right to request proof of age at any stage and to suspend an account until satisfactory age verification is received. Each individual is only permitted to hold one account only. Registering multiple accounts is a serious violation that may result in the termination of all associated accounts and forfeiture of the entire account balance.

Fuji9 conducts a comprehensive Know Your Customer (KYC) process. You may be required to submit a copy of your identity document (national ID or passport), proof of current address (utility bill or bank statement not older than three months), and proof of ownership of the payment method used. The KYC process is mandatory and must be completed before any withdrawal is approved.

3 Deposits & Withdrawals

Fuji9 supports a variety of payment methods suited for users in Malaysia, including FPX transfers, Touch 'n Go eWallet, GrabPay, Boost, and all major online banking options. All financial transactions are processed in Malaysian Ringgit (MYR).

Deposit: The minimum deposit amount is RM 20 per transaction. The maximum deposit limit depends on your chosen payment method and account verification level. All deposits will be credited to your account within minutes upon confirmation from the payment provider.

Withdrawal: The minimum withdrawal amount is RM 50 per request. fuji9 processes all verified withdrawal requests in under three minutes to your registered bank account or e-wallet. Withdrawals may only be made to the same account or wallet used for the deposit — this policy is in place to prevent money laundering and to protect the security of all members.

• The first withdrawal requires full KYC verification before it can be processed.
• Fuji9 reserves the right to request additional verification for withdrawals exceeding RM 5,000 per day.
• Any withdrawal attempt showing signs of fraud will be placed on hold while an investigation is conducted.
• Funds deposited using a bonus cannot be withdrawn until the rollover requirements have been met.

4 Bonuses & Promotions

Fuji9 offers a wide range of bonuses and promotions to eligible members. All bonus offers are subject to the specific terms and conditions stated on the relevant promotions page. The general terms applicable to all fuji9 bonuses are as follows:

• Rollover Requirements: Every bonus received must meet the specified rollover requirement before any withdrawal can be made. Rollover requirements vary by bonus type and will be clearly stated at the time the offer is presented.
• Bonus Validity Period: All bonuses have a limited validity period. Bonuses not used within the specified period will expire automatically without compensation.
• One Bonus at a Time: Only one active bonus is permitted at a time. You may not combine two or more bonuses unless otherwise stated in the relevant promotion's terms.
• Right to Decline Bonus: fuji9 reserves the right to reject or cancel any bonus if there is evidence of abuse, fraudulent attempts, or violation of the relevant terms.
• One Device, One IP: Members who share the same device, IP address, or payment details with another member are considered a single household and may only be eligible for one bonus per applicable offer.

Fuji9 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Announcements of new promotions and changes to existing terms will be published on the Promotions us.

5 Game Rules

All games offered on the fuji9 platform operate in accordance with the standard rules set by their respective game providers. In the event of any discrepancy between the rules displayed on the fuji9 platform and those of the original provider, the original provider's rules shall apply.

The following conduct is strictly prohibited and may result in account termination and forfeiture of balance:

1. Use of any automation software, bots, scripts, or third-party tools to play or interact with the platform.
2. Exploiting technical errors, bugs, or system vulnerabilities to gain an unfair advantage.
3. Colluding with other players to manipulate game outcomes (particularly in table games and Live Casino).
4. Any form of money laundering through the use of the fuji9 platform.
5. Playing from a prohibited country or region.

Fuji9 employs a sophisticated real-time fraud detection system. Any suspicious activity will be investigated, and if confirmed, immediate action will be taken, including temporary account and fund suspension pending a full investigation.

6 Member Conduct

Fuji9 is committed to maintaining a safe, respectful, and enjoyable gaming environment for all members. You agree not to use the fuji9 platform for any unlawful purpose or in any way that may harm any other party.

In all forms of communication on the fuji9 platform — including live chat, in-game chat, and customer support — members are required to be polite and respectful toward fuji9 staff and fellow members. Offensive language, threats, harassment, or any form of inappropriate conduct will not be tolerated.

7 Privacy & Data Security

Protecting your personal information is a priority for fuji9. All data collected, processed, and stored by fuji9 is subject to Privacy Policy us, which form part of these Terms and Conditions. By accepting these Terms and Conditions, you also agree to the fuji9 Privacy Policy.

Fuji9 protects all member data using 256-bit SSL encryption and multi-layered security infrastructure. You are responsible for keeping your login credentials secure. fuji9 will never ask for your password via email, phone, or live chat — please report immediately if anyone claims to do so on behalf of fuji9.

8 Account Termination & Suspension

Fuji9 reserves the right to suspend or terminate any member's account at any time, with or without prior notice, for reasons including but not limited to:

• Violation of any section of these Terms and Conditions.
• Confirmed or suspected fraudulent activity, money laundering, or any other illegal activities.
• Failure to complete the KYC process within the specified timeframe.
• Multiple account registrations by the same individual.
• Member's own request to close their account.

If your account is terminated for legitimate reasons and your balance is not involved in any dispute or active investigation, your eligible remaining balance will be refunded in accordance with fuji9's standard withdrawal procedures.

9 Liability Limits

To the extent permitted by applicable law, fuji9 shall not be liable for any direct, indirect, consequential, or special losses arising from the use of or inability to use our platform, including but not limited to loss of profits, loss of data, or business interruption.

10 Amendments to Terms and Conditions

Fuji9 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Amendments that take effect will be published on this page with a new update date. Continued use of the fuji9 platform after any amendment is published constitutes acceptance of the revised terms.

For amendments deemed material or significant, fuji9 will endeavour to provide reasonable notice to members via their registered email or in-platform notification before the amendment takes effect.

11 Governing Law

These Terms and Conditions are governed and interpreted in accordance with the laws applicable in the jurisdiction where fuji9 is licensed and registered. Any dispute arising from or in connection with these Terms and Conditions or the use of the fuji9 platform that cannot be resolved amicably shall be referred to binding arbitration in accordance with the arbitration rules specified in this agreement.

12 Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions or any aspect of fuji9's services, please contact our support team via:

• Live Chat: Available 24 hours a day, 7 days a week via the support icon at the bottom corner of the platform.
• Support Email: [email protected] (displayed as text only)
• Telegram: Through the official fuji9 support channels available in your account.

The fuji9 support team will endeavour to respond to all enquiries within two business hours. For issues requiring in-depth investigation, the response time may be longer, but you will be kept informed of your case progress on a regular basis.